Serax focuses on innovative and contemporary design for homeware
Serax approached us to reduce freight spend and increase quality of service
Serax was working with multiple carriers with rate agreements and average service levels.
SPARQ360 launched RFQ to limit carrier density and manage costs
SPARQ360 conducted a comprehensive RFQ process, providing thorough guidance to Serax’s team throughout each phase. We not only facilitated their understanding of the technical aspects but also ensured they were actively engaged and able to ask questions and seek clarifications at every stage.
We analyzed their current distribution practices, identified areas where they could improve efficiency, and discussed strategies to control costs. This educational approach empowered the customer’s team, equipping them with the knowledge needed to make strategic decisions about their distribution services, subsequently reducing transportation costs by 16%.
As a result of this collaborative effort, Serax developed a clearer understanding of how to manage their distribution network more effectively. They learned to steer both costs and services in a way that aligned with their business goals, ultimately leading to more efficient and cost-effective distribution operations. This process not only provided immediate benefits in terms of the RFQ but also laid the groundwork for ongoing improvements in their distribution strategy and CO2 emissions reporting.
SPARQ360 is independent, meaning we are not tied to any specific carriers or service providers, allowing us to make unbiased, objective decisions based purely on what is best for our customers. Our customer-centric approach ensures that we prioritize their needs, tailor solutions to their unique requirements, and provide honest, transparent advice to build trust and long-term relationships. By acting in their best interest, we negotiate better deals, adapt quickly to market changes, and conduct comprehensive analyses to maximize the value and benefits our customers receive.
Results
Our analysis identified the best solution for our customer, which involved optimizing their current logistics setup. This optimization resulted in several key benefits:
- Reduction in the Number of Carriers: By carefully analyzing the Serax’s shipping needs and the performance of their existing carriers, we were able to consolidate shipments. This meant fewer carriers were needed leading to cost savings.
- Better Rates: The optimization process included negotiating more favorable rates with the remaining carriers. With fewer carriers to manage, Serax could leverage higher volumes of shipments with each carrier, which often results in better pricing due to economies of scale.
- Improved Services: Along with cost benefits, we ensured that the carriers retained could offer better or more reliable services. This might include faster delivery times, higher reliability, or better tracking capabilities, improving the overall service quality for Serax.
- Simplified Carrier Management: Importantly, this solution was achieved without the need to onboard new carriers. Onboarding new carriers can be a complex and time-consuming process involving contract negotiations, integration with existing systems, and establishing new operational procedures. By optimizing the use of existing carriers, the customer avoided these potential disruptions and the associated costs.
In summary, our solution streamlined the Serax’s logistics operations by using fewer carriers more effectively, reducing costs by 16%, enhancing service quality, and initiated harmonized Scope 3 CO2 emissions reporting, all without the complexities of introducing new carriers into the mix.
Start Your Supply Chain Journey
