Your privacy is important to us


Privacy Statement SPARQ360

Your privacy is important to us at SPARQ360, which is why we are happy to uphold stringent personal data protection laws, that ensure you do not receive unsollicited contact from either SPARQ360 or any third party.

In accordance with the new GDPR legislation we are making a continuous effort to update and improve this privacy policy. This includes changing the way our data is used, improving the way consent is secured, and making it easier for you to control and amend your personal information.

This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you; so, whether you visit our blog, subscribe to our newsletter, or become one of our clients, we promise that your data will remain confidential, and that your experience with SPARQ360 will be nothing but enjoyable!

Types of data we collect

Website Cookies
This website uses cookies to record session information, such as time spent on a specific page, customize web page content based on visitors’ browser type or other information that the visitor sends.

For marketing and statistical information, this website may collect the domain name that visitors are arriving from (but not the e-mail address of visitors, unless specifically provided by the user), aggregate information on what pages consumers’ access or visit, IP addresses, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, and to customize the content and/or layout of our pages for each individual visitor.

Google Analytics
On www.SPARQ360.com we use Google Analytics to collect standard website data and details of visitor behavior patterns. We do this to find out things such as the number of visitors to various pages within the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Online behavioral advertising
SPARQ360 uses third party vendors to display relevant ads on sites throughout the internet. Often these third-party vendors use cookies to serve ads based on your interaction with SPARQ360 web properties. For more information on how Online Behavioral Advertising works, please visit http://www.aboutads.info/consumers. Users may opt out of some, many, or all Online Behavioral Advertising targeting by visiting either or both of the following sites: http://www.networkadvertising.org/managing/opt_out.asp and/or http://www.aboutads.info/choices.

  • SPARQ360 may use Google’s remarketing service to display advertising content to users who have visited SPARQ360’ website, by using cookies to store data about the previous visit.
  • SPARQ360 may use Google’s customer remarketing service to display content to users who have provided their email address on SPARQ360’ website.

Visitors can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Visitors can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Customer email lists: Consent, Usage and preferences
By supplying SPARQ360 with your email address (either when registering for a demo, signing up for a newsletter, event, report, or any other request) you agree to be contacted by SPARQ360 with information relating to your request.

All contact forms on www.SPARQ360.com include a checkbox allowing you to choose to receive email communications from SPARQ360. If this is selected, we will periodically send you email communications which we feel could be relevant or interesting for you, including event invitations, product updates, and our bi-weekly Q-review newsletter.

You can opt-out of these electronic communications at any time by following the instructions in our emails or by sending a request to janic.nitt@sparq360.com

Registration Information
In order to use SPARQSPACE Login, you must first complete a registration form and create a username and password. During registration, you are required to give your name and email address. SPARQ360 uses this information to contact you about our services and to provide service-related notices. These communications are used to give you a better understanding of our services and to support your use of the services. As always, you have the option not to receive these communications. Additionally, an SPARQ360 customer may upload email addresses to SPARQSOPACE Login for the purpose of inviting the address owners to customer's SPARQSPACE community. SPARQ360 will never share any email address, regardless of how it was collected, with any third party without the email address owner's explicit consent.

Third Party Technology software
We use third-party technology providers to support the SPARQSPACE technology suite:

  • For SPARQSPACE Dialogue, we use Circlelytics to send out questions to e-mail participants and gather participants input. For more information, please see Circlelytics Privacy Policy at www.circlelytics.com.

  • For SPARQSPACE Ideation, we use Qmarkets and Ideascale to set up idea campaigns and collect ideas form participants that we provide access to SPARQSPACE Ideation. For more information, please see Qmarkets Privacy Policy at http://www.qmarkets.net.

  • For SPARQSPACE BI & Reporting, we use Microsoft Power BI to create and share interactive reporting with our clients. For more information, please see Microsoft Power BI Privacy& Cookies at www.powerbi.microsoft.com.

Telephone numbers
If you supply us with your telephone number on-line, you may receive telephone contact from us with information relating to their contact request. If you do not wish to receive such telephone calls, please let us know by sending an e-mail to janic.nitt@sparq360.com.

Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Arthur van Gerven at arthur.vangerven@sparq360.com