A leading hospital with 12,000 employees was looking to improve their culture & engagement and build support for a planned restructuring.
We implemented our dialogue solution to assess support and resistance to the planned changes and launched over 12 dialogues in a year to all staff. As a result, people felt included and shared their support and concerns, facilitating the change management process and creating buy-in and participation from the staff.
• After the first year, engagement levels show a significant improvement, as a result of engaging people through dialogue.
• Support for planned restructuring increased, since concerns were flagged thru dialogue and addressed in the restructuring plan