Casestudy healthcare | SPARQ360

Case study

Healthcare

Service

ENGAGEMENT/ INNOVATION & CONTINUOUS IMPROVEMENT
Region

EMEA

Need for culture change and improved employee engagement (12K FTE)
Implement a continuous improvement program
Implement an integrated Quality improvement program

Phase 1: Deploy SPARQspace Dialogue to increase engagement and hear the voice of the employees in different functions and levels
Phase 2: Follow up with SPARQspace Ideation to support further ongoing ideation and workflow management

Very positive feedback of organization on first dialogues
Implemented Integrated Dialogue Program for Executive Committee and Workers Council
Better understanding of voice of employees per function and level

Improved communication between Executive Committee and employees
Better understanding of the real needs of the organization
Increased engagement and transparency thru visibility of results to the organization

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